Remote Support program is designed to defend against loss of productivity, business downtime and unplanned, high costs by allowing our IT experts to proactively monitor and provide preventive maintenance to detect and eliminate computer problems before they occur. When issues do occur, the Remote Care program provides you the freedom to call us to resolve the issue without worry about additional cost, time, or loss of productivity. Onsite support is available when needed. We are local and you are our priority.
Unlimited Remote Support Benefits
Remote Monitoring & Alert Response
Unlimited Help Desk Support (M-F)
Unlimited Remote Support (M-F)
Antivirus Management with Virus Definition Updates and Monitoring
Virus Removal and Cleaning
Server Tune-Up
Workstation Tune-Up
Management of File Sharing Permissions
Dedicated Network Administrator
Desktop Optimization
User Management
We will perform an Engineering Review to ensure proper Network Requirements in place